Satisfaction guaranteed!

What is your return policy?

Our Return Policy is as simple as they come; if you are not 100% satisfied about your experience with us, return your order within 60 days. The only thing we ask is that returned items need to be unused, unexpired, in the original packaging and in the same condition you received it in order to be eligible.

Do you need to return something?

Send us an e-mail through our contact form and we will gladly help you out!

Anything else I need to know?

Critter Boutique does not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, Critter Boutique does not take title to the refunded item.

Our satisfaction guarantee

We are committed to ensure that you have an amazing experience with us and that you are 100% satisfied with us. 

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